Detecting error inducing design flaws in interactive systems: A semi-formal approach
Usability engineers and user interface designers are reluctant in the use of
methods based on formal methods because of their complexity in their uptake
and application. We seek to establish a method, which will assist
non-formalists to predict human error in the use of interactive systems. The
method will be derived from a formal framework, thus offering maximum
leverage to the practitioners, while keeping hidden the complexities of its
underlying formal model.
We will carry out a comparative study of analytical and experimental
evaluation methods in order to collect data on their efficiency and
effectiveness, which will subsequently provide us with a framework for
building a new method. The study will focus on the use of in-car navigation
devices, an application area characterised by multimodality, dynamic context
of use and safety-critical issues.
Return to Conference Programme